Self-exclusion is a voluntary process whereby a user opts to have their access to our gaming services suspended for a specified period. The objective of self-exclusion is to provide a tool for individuals who wish to control their gaming behaviour, offering a period of reflection and a break from gambling activities.

Accessing Self-Exclusion: contact us at support@monkeytilt.com

Duration Selection: At such time you ask us to self-exclude, you will need to be exclude yourself for a minimum of 6 months and have a right to permanently ban yourself.

If you need assistance or have questions about the self-exclusion process, please as us on our customer support team at support@monkeytilt.com

Minimum Period: The minimum self-exclusion period is 6 months.

Maximum Period: The maximum period is indefinitely.

Account Accessibility: During the self-exclusion period, you will not be able to log in for gaming purposes.

Financial Transactions: All pending wagers will be settled, and funds will be returned to your account. Withdrawal of any remaining balance can be requested.

Marketing Communications: You will not receive any promotional or marketing materials from us during the self-exclusion period.

Reactivation: Your account will not automatically reactivate at the end of the self-exclusion period. You must contact customer support at support@monkeytilt.com to initiate the reactivation process.

Cooling-Off Period: A 24-hour cooling-off period will be applied after you request reactivation.

Resources: We provide links to external counseling and support services for problem gambling.

Responsible Gaming Tools: We encourage the use of other responsible gaming tools available on our site, such as deposit limits and reality checks.

Please visit our broader Responsible Gaming Policy on the previous tab for more information.